Payments
Full payment must be received prior to the Conference. Once registration is received, a confirmation email and tax invoice will be issued. Any accounts must be paid in full seven days from the invoice date or 10 business days before the Conference start date, whichever comes first. The Conference organisers reserve the right without notification to cancel outstanding accounts any time after seven days from the date of the tax invoice being sent. If payment is not received prior to the Conference, access will be granted only after full payment is made via credit card.

Payment can be made via credit card, electronic funds transfer or cheque. For electronic funds transfer and cheque, the appropriate banking details can be found on your invoice. Please note if your registration is made less than two weeks prior to the Conference, the only payment option available is credit card.

Cancellations
All cancellations must be advised in writing to the Conference Organisers.

We understand that circumstances can change. At any point prior to the event, you are welcome to contact us in writing to nominate a substitute delegate at no extra charge.

Cancellations received prior to Friday 31 October 2025 will receive a refund of registration fees less an administration charge of 25% of the original registration fee. Cancellations after this date will not be refunded.

Non-payment and non-attendance does not constitute cancellation.